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  Put a beautiful floor under your Azar Oriental Rug!
   
"Where Timeless Beauty Meets Everlasting Quality”
For ordering assistance please call 239-495-1255
RUG ORDER INFO


The Following Information will Answer Many of your Questions about Ordering Azar Rugs

Shipping Time:

Orders placed within the U.S. will arrive within 7 business days. Orders shipped outside the U.S. will take longer with timing dependent upon their destination. Much of our inventory contains one-of-a-kind rugs; we make every effort to promptly remove rugs from our website that are unavailable. You will be notified promptly in the event that an ordered rug is unavailable.

Packaging:

Rugs are packaged in a waterproof plastic material. Small rugs are rolled; large rugs are folded, then rolled.

Shipping Costs:

Rugs are shipped by U.P.S. and shipping charges are actual charges—we do not mark up shipping costs. Rugs in the U.S. may be shipped ground, second day or next day. Call or email us to inquire about international shipping charges.

Sales Tax:

6% Sales Tax is automatically added to purchases made by Florida residents.

Return Policy:

  • Rugs can be requested on approval without charge. While a rug must be guaranteed with a credit card, it will not be charged unless the rug is not returned in 7 days. Shipping is paid by the customer. Call (239) 495-1255 to inquire about rugs on approval.
  • Once a rug is purchased and delivered, it can not be returned but may be exchanged. The customer is given a store credit for the full amount of the purchase less shipping. Returned rugs must be free of damages and no credits will be issued until the rug is fully inspected.
  • Rugs are fully inspected and are guaranteed to be free of damage when they leave our locations.
  • Rugs damaged because of the shipping process are fully insured by U.P.S. Contact the carrier to make arrangements for shipping claims.

Credit Cards:

We accept Visa, MasterCard and American Express for domestic and international orders. Orders will not be charged to your account until they are shipped. Our shopping cart is very secure and safeguards your credit card information. Our industry secure software (SSL) encrypts all of your personal information, including credit card number, name and address.


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