The Following Information will Answer Many of
your Questions about Ordering Azar Rugs
Shipping
Time:
Orders placed within the U.S.
will arrive within 7 business days. Orders shipped
outside the U.S. will take longer with timing
dependent upon their destination. Much of our
inventory contains one-of-a-kind rugs; we make
every effort to promptly remove rugs from our
website that are unavailable. You will be notified
promptly in the event that an ordered rug is
unavailable.
Packaging:
Rugs are packaged in a waterproof plastic material.
Small rugs are rolled; large rugs are
folded, then rolled.
Shipping Costs:
Rugs are shipped by U.P.S. and
shipping charges are actual charges—we
do not mark up shipping costs. Rugs in the U.S.
may be shipped ground, second day or next day.
Call or email
us to inquire about international shipping
charges.
Sales Tax:
6% Sales Tax
is automatically added to purchases made by
Florida residents.
Return
Policy:
- Rugs can be requested on approval without
charge. While a rug must be guaranteed with a credit card, it will not be charged unless the rug is not returned in 7 days. Shipping is paid by the customer.
Call (239) 495-1255 to inquire
about rugs on approval.
- Once a rug is purchased and delivered,
it can not be returned but may be exchanged.
The customer is given a store credit for the
full amount of the purchase less shipping.
Returned rugs must be free of damages and
no credits will be issued until the rug is
fully inspected.
- Rugs are fully inspected and are guaranteed
to be free of damage when they leave our locations.
- Rugs damaged because of the shipping process
are fully insured by U.P.S. Contact the carrier
to make arrangements for shipping claims.
Credit
Cards:
We accept Visa, MasterCard and
American Express for domestic and international
orders. Orders will not be charged to your account
until they are shipped. Our shopping cart is
very secure and safeguards your credit card
information. Our industry secure software (SSL)
encrypts all of your personal information, including
credit card number, name and address.
Browse
our Oriental Rug Catalog and Go Shopping Now!
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